RTW Same Employer Rehabilitation
Injury Treatment adopts a strategic management approach to each individual occupational rehabilitation case referred and this is supported by our Consultants who apply clinical and evidence based practice to achieve durable RTW and health outcomes for injured persons. With the support of our multidisciplinary framework our Consultants comprising of Physiotherapists, Occupational Therapists, Exercise Physiologist & Psychologists (for psych injuries) can rapidly identify, assess and mitigate any potential “flags” or barriers in order to achieve durable return to alternate employment combined with; 1) optimal health outcomes for all referred claimants and optimal financial / economic outcome for the referring agent. This combined with immediate activities at the workplace enable accurate goals to be set which are aligned with injury recovery, medical management & specialist feedback and hence an appropriate pathway for injury and RTW recovery can occur.
The optimum result of our RTW SE Service is the complete medical and functional recovery of an injured person or, if this is not possible, the maximisation of their functional ability. Our SE Model facilitates best practice infrastructure (people, technology and processes) which is in place to enable: early injury reporting; rapid assessment and rehabilitation service; adoption of a clinical justification model for ongoing treatment supported by evidence based practice; and optimal communication between the stakeholders aimed at the provision of ongoing services and support of the injured.
Injury Treatment takes a risk-based approach to the management of all SE cases which drives us to emphasise the following service components and case management philosophies:
- Case triage & screening; early identification of the needs, risks and potential barriers to achieve a durable health and return to work outcome;
- Immediate and documented action planning; goal setting and strategy development; assessment of risks, timely; interventions to minimize the risks and a focus on goal based rehabilitation with clearly defined strategies to achieve the outcome;
- A rehabilitation process that negotiates certainty; a strategy plan that has the flexibility to identify pivotal points in the life of a claim, re-evaluate the risk factors and interventions to ensure that they address any emerging barriers or risk factors;
- Clearly-defined practices; that proactively moves a claim towards finalization and manages expectations of key parties;
- People management and training systems; systems and resource management that supports effective application of rehabilitation;
- Records management; includes all communication in relation to a claim. A system that delivers complete, accurate, timely, secure and accessible information on a injured workers claim. A system that complies with legislative requirements for record keeping and privacy legislation for release of information;
- Sound decision-making; accurate assessment and identification of solutions to successfully drive claims to an outcome;
- Cost-effective service; a focus on achieving outcomes based on assessing costs compared with potential outcomes contributing to the worker’s recovery;
- Quality assurance and continuous improvement; continually review of data, systems and work practices to enhance performance and achievement of outcomes.
To view the Injury Treatment Same Employer Services Flyer, please click on the link to the right of the page.